If it ain't broke, why replace it?
July 2010

A fundamental step in the claims management process is to validate equipment damage against 'what the policy will respond to'. Yet repeatedly, damage to equipment is accepted without independent technical validation that genuine damage exists.
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Time is your enemy
July 2010

As time increases opportunities for gaining claim value from early intervention and mitigation action decreases. This is because opportunities to minimise damage and restore equipment decreases over time.
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Case Study - The cost benefit of acting fast
July 2010

Damage from a fire can be devastating for a business and a costly event for an insurer. As the following case study outlines, speed of recovery is vital to business continuity and provides bottomline savings for the claim.
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