Cyberclean is the leading physical protection and restoration company in Australia, specialising in disaster recovery, physical asset protection and business continuity planning.
What is disaster recovery, physical asset and business continuity planning?
Simply, it is a plan that identifies and details the activities to undertake in the event of a disaster to protect your computer and electronic equipment and premises. It is essentially best practice risk and crisis management planning for your physical IT and electronic equipment and premises.
Identifying actions you can take to prevent disaster, knowing what to do in case of emergency, and being prepared to act quickly could save your business.
It is predicted that a significant disaster could cost your company millions of dollars in replacement costs, productivity, goodwill and revenue loss.
Cyberclean’s best practice methods
Cyberclean follows the best practice Crisis Management Recovery Services Model (see below) which outlines planned activities for people, processes, products and external stakeholders.
Four Phase Physical Disaster
Recovery Planning Process
To limit the impacts of disaster, Cyberclean adopts a four phase Physical Disaster Recovery Planning process that includes: |
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Details of the 4-Phase
Physical Disaster Recovery Planning Process
Pre-event Analysis
It is critical for any crisis management planning process to start with all potential possibilities and scenarios. To ensure a comprehensive assessment Cyberclean conducts an audit of equipment and plant including:
- Audit current equipment and plant condition and its use/activity
- Assess critical and non-critical systems
- Consider implications of a range of incidents that may affect systems
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Physical Disaster Planning
Cyberclean follows a stringent approach to risk and crisis planning for physical disasters. Some milestone steps include:
- Site familiarisation
- Establish site mobilisation plan
- Probability planning
- Program orientation
- Site Monitoring
- Test Disaster Recovery Plan
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Physical Disaster Recovery
Cyberclean’s planning process identifies actions for implementation to ensure the plan can be executed when required. Cyberclean works with business to identify strategies and priorities for implementation.
Some examples include:
- Record management
- Allocating fiscal and human resources
- Emergency response contact lists and procedures
- Internal ownership
In the case of an emergency, damage must be stabilized immediately to prevent further destruction. Contaminates like soot, chloride gases and water are rapidly corrosive and time is critical. Stabilising the environment including humidity and airborne contaminates is essential.
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Review Disaster Recovery Plan and Post-Event Response
Cyberclean undertakes regular reviews of the disaster recovery plan to maintain its relevance and effectiveness to emerging impacts.
Once informed of the incident Cyberclean:
- stops the damage process;
- pre-assess recoverable damage;
- restores the reversible damage; and
- repairs or replaces the non-reversible damage.
If notified within 48 hours Cyberclean can restore 97 percent of reversible damage and reduce expensive replacement costs.
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To calculate the cost of disaster consider:
- Amount and complexity of damage to premises
- Number and functionality of damaged equipment
- Cause and extent of the equipment damage
- Possible duration of recovery
- Projected productivity loss
- Projected revenue loss
- Projected goodwill and reputation loss
- Loss of contracts
- Loss of potential opportunities
- Reduce the possibility of the incident occurring;
- Reduce the effects on staff and customers;
- Reduce the likely detrimental effects on the business and its customers;
- Ensure with business continuity;
- Reduce business interruption costs;
- Reduce capital cost of replacement equipment;
- Retain customers;
- Conserve valuable resources; and
- Recover difficult to replace items.
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